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Richmond Hill, Ontario, Canada Mackenzie Health Full timeJob SummaryThe Patient Access Representative plays a vital role in the Patient Access team at Mackenzie Health, contributing to the effective operation of patient registration and check-in functions. This position is responsible for providing accurate and efficient registration and check-in services, maintaining a progressive and personalized healthcare...
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Richmond Hill, Ontario, Canada Mackenzie Health Full timeJob SummaryMackenzie Health is seeking a skilled Patient Access Representative to join our team. As a valuable member of our Patient Access team, you will play a significant role in the effective operation of patient scheduling and registration functions.Key ResponsibilitiesProvide accurate and efficient pre-registration, registration, and scheduling...
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Richmond Hill, Ontario, Canada Mackenzie Health Full timeAbout the RoleThe Patient Access Representative plays a vital role in the effective operation of patient scheduling and registration functions at Mackenzie Health. This position is responsible for providing accurate and efficient pre-registration, registration, and scheduling services by phone to support quick and easy front desk check-in.Key...
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Richmond Hill, Ontario, Canada Mackenzie Health Full timeJob SummaryThe Patient Access Representative plays a vital role in the effective operation of patient registration and check-in functions at Mackenzie Health. This position is responsible for providing accurate and efficient registration and check-in services, maintaining a progressive and personalized healthcare environment for patients.Key...
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Patient Services Representative
2 months ago
Job Summary
The Hospitality Associate - Food Services (Acute Care) is responsible for providing exceptional patient care and hospitality services in a fast-paced acute care environment.
Key Responsibilities
- Assist patients with meal selection, service, and retrieval, ensuring their dietary needs and restrictions are met.
- Prepare, assemble, and deliver patient meal trays and snacks, maintaining a high level of cleanliness and organization.
- Calculate modified diets, fluid restrictions, and calorie counts, ensuring accurate and timely delivery of patient meals.
- Perform various kitchen duties, including sanitation, setup, and temperature log maintenance, adhering to strict health and safety protocols.
- Utilize an automated tablet to record and transfer meal selections to the computer system, ensuring seamless communication with the culinary team.
Requirements
- Completion of High School Education or equivalent combination of education and experience.
- Current and valid Food Safety Proton Certificate from Public Health.
- Minimum of 1 year experience as a host/hostess or in a related patient services role.
Preferred Qualifications
- Demonstrated knowledge of basic diet information and nutrition principles.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Computer literacy in a Windows environment, with experience using automated systems and software.
- Proven attendance record and commitment to providing exceptional customer service.
- Ability to work collaboratively as part of a team, with a focus on patient-centered care and satisfaction.
About Mackenzie Health
Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
