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Customer Service Representative

2 months ago


Oakville, Ontario, Canada Savers Value Village Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a GreenDrop Site Attendant. As a key member of our team, you will play a critical role in providing exceptional service to our donors and ensuring the smooth operation of our donation center.

Key Responsibilities
  • Interact with donors in a friendly and professional manner, utilizing a positive and optimistic approach to acquire donations.
  • Assist donors with their donations, including unloading vehicles and organizing donations in the stock room.
  • Wear a tablet holder while recording donor information on the company iPad.
  • Assist truck drivers during donation pick-ups and maintain the cleanliness of the site, both inside and outside.
  • Fill out supply orders to keep the site stocked with necessary tools for job completion.
What We Offer
  • A comprehensive onboarding and training program to ensure your success in the role.
  • A range of benefits, including bundled health plans, company-paid life insurance, and a 401k plan with generous company matching contributions.
  • A positive and inclusive work environment that values diversity, inclusion, and safety.
Requirements
  • Ability to work independently without continuous supervision.
  • Strong desire to provide magnificent service and interact with people in a positive manner.
  • Able and willing to lift up to 50lbs continuously throughout the day.
  • Ability to work in outside conditions within different seasons.
  • Positive mindset, punctual, and strong sense of urgency.
What We're Looking For

We are committed to fair and accessible employment practices and will accommodate people with disabilities during the recruitment, assessment, and hiring process. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.