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IT Support Specialist

2 months ago


Burlington, Ontario, Canada Destination Auto Group Full time
Full-Time Junior IT Support Specialist

Destination Auto Group is seeking a highly skilled and motivated Junior IT Support Specialist to join our team at our Burnaby head office.

Key Responsibilities:

  • Provide technical support for computer systems, software, and hardware for head office and remote dealerships.
  • Perform on-site and remote troubleshooting to resolve technical issues.
  • Communicate effectively with employees to understand and resolve various issues.
  • Manage and upkeep records of events in tracking system.
  • Diagnose and resolve network issues.

Requirements:

  • Technical understanding of Microsoft Windows 10, 11, Windows Server 2016/19/25, and Windows Active Directory.
  • Understanding of Microsoft Office 365 suite of products.
  • General computer hardware technical skills and knowledge.
  • A+ and Network+ certifications are an asset.
  • Helpdesk experience recommended.
  • Certification or Diploma in a Network Administrator program or relevant field.
  • Excellent interpersonal, communication, and relationship skills.
  • Strong independent worker with excellent time management.
  • Valid British Columbia driver's license.

We thank all interested applicants; however, only those applicants shortlisted for an interview will be contacted. Destination Auto Group is an equal opportunity employer.