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Hotel Operations Manager
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High Level, Canada Quality Inn & Suites High Level Full timeWe are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at Quality Inn & Suites High Level.About the RoleThe successful candidate will be responsible for overseeing the daily operations of our hotel, including managing staff, coordinating tasks, and maintaining high levels of customer service.This is a permanent position...
Hotel Operations Manager
2 months ago
We are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at Econo Lodge Inn & Suites - High Level. As a key member of our hotel staff, you will be responsible for overseeing the daily operations of our front desk, ensuring exceptional guest service, and leading a team of hotel staff.
Key Responsibilities:- Co-ordinate activities with other work units or departments to ensure seamless hotel operations.
- Establish work schedules and procedures to optimize staff productivity and efficiency.
- Perform same duties as workers supervised to maintain a hands-on approach and stay connected with the team.
- Prepare and submit reports to management on hotel performance and staff activities.
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality.
- Assist clients/guests with special needs to ensure a welcoming and inclusive environment.
- Co-ordinate, assign and review work to ensure tasks are completed efficiently and effectively.
- Hire and train staff in job duties, safety procedures and company policies to maintain a skilled and motivated team.
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery.
- Requisition materials and supplies to maintain a well-stocked hotel.
Our hotel is a dynamic and fast-paced environment that requires strong leadership and communication skills. As a Hotel Clerk Supervisor, you will be working in a hotel setting, interacting with guests, staff, and management to ensure a smooth and efficient operation.
Requirements:- 1-2 years of experience in a supervisory or leadership role in a hotel or hospitality setting.
- College, CEGEP or other non-university certificate or diploma from a program of 1-2 years.
- Excellent communication and leadership skills to motivate and guide a team of hotel staff.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Physical accessibility accommodations available to ensure a welcoming environment for all guests and staff.
