Student Experience Coordinator
2 weeks ago
About OMERS
OMERS is a purpose-driven, dynamic, and sustainable pension plan that embodies the values of its 600,000+ members. We prioritize their best interests and strive to deliver exceptional experiences.
Our Team
In Member Experience, we focus on delivering outstanding service to our members, employers, and stakeholders. As a key member of our team, you will contribute to the processing of daily financial and non-financial transactions, executing business processes using OMERS systems, and interacting with various departments.
Responsibilities
- Process business processes (BPs) accurately and efficiently.
- Be accountable for the timely processing of incoming member documents in a multi-client/multi-functional environment.
- Perform employer/member follow-ups for missing or incomplete documents/information.
- Review and verify documentation.
- Collaborate with peers to ensure team, division, and corporate objectives are met.
- Support common goals and participate in the development of innovative team solutions to issues.
- Maintain effective working relationships within Member Experience and with other areas of OMERS.
Requirements
- Currently enrolled in an undergraduate program.
- Interest in the pension industry.
- Strong analytical skills and attention to detail.
- Excellent verbal and written communication skills.
- Strong interpersonal skills.
- Working knowledge of Microsoft Office applications.
- High integrity and discretion to ensure confidentiality of sensitive information.
- Able to work independently and as part of a team.
- Demonstrate sound judgment and diplomacy.
What We Offer
- A team committed to your growth and development.
- Continuous learning opportunities across different areas of the business.
- Participation in the student community at OMERS & Oxford.
- An orientation program to support your success during your work term.
- Networking and educational sessions with leaders across the business.
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