Retail Store Manager

4 weeks ago

United Counties of Prescott and Russell, Canada PRESCOTT SMOKESHOP & GROCERY INC. Full time
Job Title: Retail Store Supervisor

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at PRESCOTT SMOKESHOP & GROCERY INC.

Job Summary:

The Retail Store Supervisor will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and managing a team of sales associates.

Key Responsibilities:
  • Hiring and Training: Hire and train or arrange for training of staff to ensure they have the necessary skills to provide exceptional customer service.
  • Financial Management: Authorize payments by cheque and manage store finances to ensure accurate and timely transactions.
  • Inventory Management: Order merchandise and authorize the return of merchandise to maintain optimal inventory levels.
  • Scheduling: Establish work schedules to ensure adequate staffing and efficient store operations.
  • Sales and Customer Service: Sell merchandise and provide excellent customer service to ensure customer satisfaction and loyalty.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Conflict Resolution: Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Team Management: Supervise and co-ordinate activities of workers to ensure efficient store operations.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail environment.
  • Language: English.
  • Work Hours: 35 to 40 hours per week.
Support for Newcomers and Refugees:

We are committed to supporting newcomers and refugees in their settlement journey. As a Retail Store Supervisor, you will assist with immediate settlement needs, recruit newcomers and refugees, and support them with foreign credential recognition.

We are an equal opportunities employer and welcome applications from diverse candidates.

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