Retail Store Manager

1 day ago

United Counties of Prescott and Russell, Canada PRESCOTT SMOKESHOP & GROCERY INC. Full time
Job Title: Retail Store Supervisor

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at PRESCOTT SMOKESHOP & GROCERY INC.

Job Summary:

The Retail Store Supervisor will be responsible for overseeing the daily operations of our retail store, ensuring that all tasks are completed efficiently and effectively. This includes managing staff, handling customer inquiries, and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Staff Management: Hire, train, and supervise a team of 3-4 staff members to ensure excellent customer service and sales performance.
  • Customer Service: Respond to customer inquiries, resolve issues, and provide excellent customer service to maintain a positive reputation for our store.
  • Inventory Management: Organize and maintain inventory levels, ensuring that stock is accurately recorded and that merchandise is properly displayed.
  • Merchandise and Sales: Authorize returns, process payments, and maintain accurate sales records.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 1 year to less than 2 years of retail experience, preferably in a supervisory role.
  • Computer and Technology Knowledge: Proficient in point of sale systems and able to learn new technology quickly.
Work Environment:

Our retail store is a dynamic and fast-paced environment that requires strong communication and problem-solving skills. As a Retail Store Supervisor, you will work closely with our team to achieve sales targets and provide excellent customer service.

What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Support for Newcomers and Refugees: We are committed to supporting newcomers and refugees in their settlement journey.

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