Junior IT Support Specialist

3 weeks ago

Burnaby, British Columbia, Canada Destination Auto Group Full time
About the Role

Destination Auto Group is seeking a highly skilled Junior IT Support Specialist to join our team at our Burnaby head office. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting services to our employees across four dealership locations in the lower mainland.

Key Responsibilities
  • Technical Support: Provide on-site and remote technical support for computer systems, software, and hardware issues.
  • Network Support: Troubleshoot and diagnose network issues, ensuring seamless connectivity and data transfer.
  • Help Desk Services: Handle employee inquiries and resolve technical issues in a timely and professional manner.
  • Record Management: Maintain accurate records of events and incidents in our tracking system.
  • Other Duties: Perform other technical tasks and duties as assigned by management.
Requirements
  • Technical Skills: Proficiency in Microsoft Windows 10, 11, Windows Server 2016/19/25, and Windows Active Directory.
  • Software Knowledge: Understanding of Microsoft Office 365 suite of products, including Excel, Word, PowerPoint, Outlook, OneDrive, SharePoint, etc.
  • Hardware Knowledge: General computer hardware technical skills and knowledge of storage, virtualization, and networking technologies.
  • Certifications: A+ and Network+ certifications are an asset, but not required.
  • Education: Certification or Diploma in a Network Administrator program or relevant field.
  • Soft Skills: Excellent interpersonal, communication, and relationship skills, with the ability to multitask, prioritize, and adapt in a fast-paced environment.
What We Offer

Destination Auto Group is an equal opportunity employer offering a competitive salary and benefits package. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to submit your resume to our human resources team today.

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