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Business Operations Specialist

2 months ago

Yellowknife, Northwest Territories, Canada Government of Northwest Territories Full time
Job Summary

The Government of Northwest Territories is seeking a highly skilled Business Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support to our employees and ensuring they have access to our eHealth and Social Services systems.

Key Responsibilities
  • Provide technical support to employees via phone and email
  • Work with minimal supervision to resolve technical issues
  • Collaborate with the Manager, Information Systems to ensure seamless system support
  • Develop and maintain technical documentation and procedures
  • Participate in training and professional development to stay up-to-date with industry trends
Requirements
  • Diploma in computer science, health information sciences, or information systems
  • 2 years of related experience in the informatics industry
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
What We Offer
  • Competitive salary range: $44.83 - $53.55 per hour
  • Annual Northern Allowance of $3,700
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment