Digital Solutions Vice President

1 month ago

Vancouver, British Columbia, Canada G&F Financial Group Full time
About Beem Credit Union

Beem Credit Union is a leading financial institution in British Columbia, with a strong commitment to serving its members and the community. As a forward-thinking organization, we are seeking a visionary leader to spearhead our digital transformation journey.

Job Summary

We are looking for a highly experienced and results-driven Vice President of Digital Solutions to join our team. As a key member of our leadership team, you will be responsible for developing and executing our digital strategy, driving innovation and growth, and ensuring the delivery of high-quality digital solutions to our members.

Key Responsibilities
  • Develop and execute a comprehensive digital strategy aligned with business objectives, market trends, and customer needs.
  • Foster a culture of digital innovation and experimentation within the organization, encouraging cross-functional collaboration, knowledge sharing, and continuous learning to drive creativity, agility, and adaptability in digital initiatives.
  • Lead strategic partnerships and collaborations with technology vendors, startups, and industry experts to access cutting-edge technologies, expertise, and resources that accelerate digital innovation, enhance capabilities, and drive business growth.
  • Establish key performance indicators (KPIs), metrics, and performance dashboards to monitor the effectiveness, impact, and ROI of digital initiatives, providing regular reporting and insights to senior leadership and stakeholders to support data-driven decision-making and strategic course corrections.
  • Oversee the development and implementation of comprehensive application support strategies, policies, and procedures that ensure the reliability, availability, and performance of enterprise applications, minimizing downtime, disruptions, and business impact.
  • Collaborate with business leaders to develop and execute an end-to-end CRM strategy that encompasses customer segmentation, personalized marketing, sales automation, customer service optimization, and post-sales support, leveraging data-driven insights, analytics, and automation to create seamless and engaging customer experiences throughout the customer lifecycle.
  • Provide direction for comprehensive process assessments, automation feasibility studies, and ROI analyses to identify, prioritize, and ensure implementation of RPA opportunities across business functions and processes, maximizing efficiency gains, cost savings, and operational benefits.
Requirements
  • Bachelor's degree in computer science, IT, or related field; advanced degree preferred.
  • Over years of progressive experience, including senior-level roles. Proven track record in technology application delivery, development, and support.
  • Exceptional leadership abilities with a talent for inspiring teams and driving organizational change.
  • Strong understanding of software development methodologies, architecture principles, and emerging technologies. Experience with agile methodologies and practices, driving agility and responsiveness in infrastructure operations.
  • Skilled in managing cross-functional teams, projects, and budgets. Expertise in managing vendor relationships and strategic partnerships to drive value and innovation.
  • Possesses strong business acumen and strategic vision. Able to translate technology trends into actionable insights for driving business value.
What We Offer
  • Competitive base salary; reviewed annually. The salary range for this position is $, to $,.
  • An incentive bonus plan.
  • Remote Work Environment. LI-Remote
  • Extended health care, dental coverage, and disability coverage.
  • Favorable vacation benefits - paid time off to recharge
  • RRSP with Employer contributions, and the option to contribute yourself.
  • Special banking perks - including mortgage and lending products.
About Us

At Beem Credit Union, we are committed to ensuring inclusive employment practices and an accessible business environment for our employees. We do not discriminate based on any protected attribute covered by the Human Rights Code and encourage all qualified candidates to apply.

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