Automotive Collision Consultant
3 weeks ago
Are you ready to become a vital part of a distinguished automotive group? At AWIN, we pride ourselves on being a leading network of luxury automobile dealerships and advanced collision centres. Our commitment to our customers and employees is unwavering, and we uphold the highest ethical standards in all our business dealings.
Position Overview
The Mercedes-Benz Oakville Collision Centre is in search of a Collision Centre Advisor to enhance our exceptional team.
What We Offer
- Competitive salary and comprehensive benefits
- Robust Group Benefits package
- Group RRSP Contribution program
- Work-life balance initiatives
- Ongoing training and support programs
- Boot and tool allowance
- Tuition reimbursement opportunities
- Corporate support for professional growth
- Mentorship and development pathways
- Unlimited career advancement opportunities within our automotive group
Key Responsibilities
- Engaging with customers to assess their needs.
- Providing informed recommendations regarding vehicle repairs.
- Estimating repair costs and timelines accurately.
- Coordinating with Technicians and other departments to streamline operations.
- Ensuring all repair work meets high standards of quality and efficiency.
- Staying informed about market trends and competitor practices.
- Adhering to industry safety regulations and standards.
- Responding to customer inquiries via phone and in person.
- Achieving all assigned targets and objectives.
- Participating in training for new products as necessary.
Essential Qualifications
- High school diploma or equivalent qualification.
- Valid Ontario G Driver's Licence.
- Clear Driver's Abstract.
- Experience in a Collision Centre with estimating capabilities.
- Proven ability to manage time effectively and meet deadlines.
- Strong organizational skills.
- Ability to work well under pressure.
- Meticulous attention to detail.
- Excellent customer service skills, both written and verbal.
- Ability to work collaboratively in a team environment and independently.
- Sound knowledge of automotive functionalities.
- Familiarity with Mitchell on Demand, Audatex, and MS Office.
Personal Attributes
- Passionate, motivated, and focused with leadership capabilities.
- Results-oriented mindset.
- Team player with strong communication skills.
- Ability to influence and negotiate effectively.
- High level of integrity and professionalism.
- Strong time management and organizational skills.
- Honest and courteous with a strong work ethic.
- Self-driven with the ability to work with minimal supervision.
AWIN is dedicated to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter.
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