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Culinary Operations Supervisor

3 months ago

Ottawa, Ontario, Canada Topper's Pizza Full time
Position Overview

The Food Service Supervisor plays a crucial role in ensuring the smooth operation of our fast-paced dining environment at Topper's Pizza. This position requires a blend of leadership, organization, and customer service skills.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 1 year and up to 2 years of relevant experience in food service management is preferred.
Work Environment

This role is primarily based in a fast food outlet or concession setting, where you will oversee daily operations.

Key Responsibilities
  • Develop and implement effective methods to meet work schedules.
  • Supervise and coordinate the activities of staff involved in food preparation and service.
  • Provide training to staff on job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Ensure that food quality and service standards are consistently met.
  • Address and resolve customer complaints or concerns promptly.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Prepare and submit comprehensive reports as required.
  • Establish and manage work schedules for the team.
Supervision

This position involves supervising food service counter attendants and food preparers.

Employment Details
  • Job Type: Permanent
  • Work Language: English
  • Work Hours: 37.5 hours per week