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About Four Seasons:
Four Seasons Hotels and Resorts is a global luxury hotel management company, driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a dedication to luxury with genuine heart.
About the Role:
We are seeking a highly skilled Senior Revenue Manager to support 2-3 hotels in the Americas. As a key member of our Revenue Management team, you will be responsible for interpreting business analytics to drive tactical strategy and optimize revenue growth.
Key Responsibilities:
- Interpret business analytics to inform revenue management decisions and drive business growth.
- Develop and submit hotel forecasts using advanced revenue management systems, and monitor accuracy on a weekly basis.
- Manage inventory through all distribution channels to ensure optimal availability and maximize revenue.
- Lead optimal pricing strategy and analysis, and provide recommendations to drive revenue growth.
- Build consensus within the Revenue Management team to drive new initiatives forward.
- Lead weekly Revenue Management Meetings to discuss key performance indicators and drive business growth.
- Drive total revenue management business analytics and opportunities, including rooms, food and beverage, spa, and catering.
- Partner with operations to implement new initiatives and measure results.
- Engage with OTA Market Managers, corporate marketing, agencies, and vendors to drive campaign management opportunities.
- Take ownership of merchandising strategies, including web featured package display, online upsell descriptions, and GDS sequence.
- Business owner of Opera, BI tools, IDeaS revenue management system, and future RM systems for catering, food and beverage, etc.
Requirements:
- Degree in Accounting, Business Administration, or Hotel Management.
- 5 years of experience working in hotel operations and/or finance and accounting.
- Multiple hotel revenue management experience preferred.
- Experience and strong knowledge of spreadsheets and database use.
- MS Office, Lotus Notes, Excel, Word, PowerPoint, Hyperion Enterprise, IDeaS revenue management, Opera property management system experience preferred.
- Excellent communication skills, with the ability to write clearly and effectively.
- Ability to condense complex data into meaningful strategy.
- Strong time management skills and the capability to handle multiple tasks simultaneously.
- Ability to present contrarian viewpoints and gain consensus through business analytics.
- Excellent analytical, organizational, and problem-solving skills.