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Customer Service Ambassador

2 months ago

Newmarket, Ontario, Canada George Rappos Insurance Agency Full time

Job Summary

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative at George Rappos Insurance Agency. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Main Responsibilities

  • Assist clients with their insurance needs and provide personalized service
  • Process and manage client insurance policies and claims
  • Communicate with clients and internal stakeholders to resolve issues and provide updates
  • Collaborate with the sales team to identify and pursue new business opportunities
  • Contribute to the development and implementation of customer service strategies and initiatives

Qualifications

  • OTL License or equivalent experience
  • LLQP Life Insurance License or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Proficiency in computer software and systems

What We Offer

  • A competitive compensation package, including base salary, commission, and benefits
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment