Client Relationship Manager

4 weeks ago

Vancouver, British Columbia, Canada TricorBraun Full time

Elevate Your Career with TricorBraun

We are seeking a dedicated Client Relationship Manager to enhance our Sales Team's efforts in assisting clients with their product launches.

About TricorBraun

As a premier global leader in packaging solutions, TricorBraun operates across the Americas, Europe, Asia, Australia, and New Zealand. We are North America's largest distributor of primary packaging, offering innovative solutions to a diverse range of industries. Our clientele includes both pioneering start-ups and renowned global brands. We prioritize our people and foster a welcoming, supportive environment. Many of the products we distribute are already part of your daily life.

Your Responsibilities

Your primary objective will be to assist clients in navigating the intricate aspects of packaging. You will act as a knowledgeable and dependable resource for clients, providing essential information such as product details, market trends, and comprehensive support to Packaging Consultants (external sales). This position entails a combination of administrative duties and direct client interactions.

Qualifications and Skills

  • 1-3 years of experience in sales or customer service
  • Strong written and verbal communication, interpersonal, and relationship-building abilities
  • Highly organized, detail-oriented, capable of managing multiple tasks under pressure while meeting tight deadlines
  • Familiarity with ERP systems (e.g., Microsoft Dynamics, SAP, Oracle, PeopleSoft)
  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint
  • Experience with CRM systems

Our Commitment to Your Growth

Your journey begins with an outstanding training program that includes classroom instruction, online learning, and hands-on collaboration with fellow account managers and consultants. You will gain insights into our business, industry standards, the sales process, and effective database utilization, as well as understanding customer cycles. Your work will be based in the office nearest to your designated territory. As a people-first organization, we offer even more.

  • Comprehensive compensation package with competitive bonus potential
  • Exceptional medical, dental, and vision insurance plans
  • RRSP Matching
  • Unlimited opportunities for career advancement

We proudly uphold our commitment to being an equal opportunity employer and will consider all applications.

#LI-Hybrid

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