IT Support Specialist

2 weeks ago


Kingston, Ontario, Canada allCare IT — Cyber Security & IT Solutions Full time
Job Summary:

We are seeking a well-rounded IT Support Specialist to join our team at allCare IT — Cyber Security & IT Solutions. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients, troubleshooting technical issues, and escalating complex problems to senior technicians.

Key Responsibilities:
  • Perform entry-level to intermediate technical interventions, root cause analysis, and provide escalation services for all workstation and print devices, including network connectivity.
  • Perform configuration, imaging, and staging services on laptop and desktop computers.
  • Respond to tickets, calls, incidents, and tasks while following standard procedures and escalation processes.
  • Document ticket resolution and write procedures for the Service Desk knowledge base.
  • Communicate issue statuses and resolutions to stakeholders in a timely manner.
Requirements:
  • One year's relevant experience and a College Diploma related to the field of IT.
  • A valid driver's license.
  • Fluent in spoken and written English.
  • Excellent communication skills, both written and verbal.
  • Honest, respectful, and humble.
  • Passionate about technology and learning.
Preferred Skills:
  • Practical experience with Microsoft Office 365 & Teams, Google Workspace, iPhone and Android devices, Windows 10 and 11, OS X, and experience in installation and removal of software from the above platforms.
  • Knowledge in networking (DNS, DHCP, wireless concepts), Active Directory, Microsoft Entra ID, Multifactor Authentication, Password Vaults, and effective research techniques.
  • Practical experience with hardware: troubleshooting computer hardware issues, printer setup and troubleshooting, installing, replacing hard drives and RAM.
What We Offer:
  • allCare IT is a living wage employer that believes in paying its employees competitively.
  • Benefits.
  • This is a full-time position (40 hours a week).


  • Kingston, Ontario, Canada Home and Community Care Support Services Full time

    About UsAt Home and Community Care Support Services, we are committed to delivering high-quality patient-centered care. Our team is dedicated to providing responsive, accessible, and integrated care to every person in Ontario.Job SummaryWe are seeking a skilled and detail-oriented Healthcare Support Specialist to join our team. As a Healthcare Support...


  • Kingston, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a key member of our patient services team, you will provide administrative support to our care coordinators, ensuring that patients receive prompt and effective customer service.Key...


  • Kingston, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a key member of our patient services team, you will provide administrative support to our care coordinators, ensuring that patients receive prompt and effective customer service.Key...


  • Kingston, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a key member of our Patient Services department, you will provide administrative support to our Care Coordinators and contribute to the delivery of high-quality patient care.Key...


  • Kingston, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a key member of our Patient Services department, you will provide administrative support to our Care Coordinators and contribute to the delivery of high-quality patient care.Key...


  • Kingston, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a key member of our Patient Services department, you will provide administrative support to our Care Coordinators and contribute to the delivery of high-quality patient care.Key...


  • Kingston, Ontario, Canada Metro Full time

    Position Title: Pharmacy Support Specialist - Part TimePosition Type: PermanentEmployment Type: Part-TimeOverview:As a vital member of our pharmacy team, the Pharmacy Support Specialist plays a crucial role in assisting licensed pharmacists in delivering high-quality pharmacy services. Your contributions will help ensure the smooth operation of our...


  • Kingston, Ontario, Canada Limestone District School Board Full time

    Job DescriptionJob Title: Student Support SpecialistJob Summary:The Limestone District School Board is seeking a highly skilled and dedicated Student Support Specialist to join our team. As a key member of our educational team, you will provide support to students who are socially, emotionally, and behaviourally at-risk.Key Responsibilities:Consult with...


  • Kingston, Ontario, Canada Limestone District School Board Full time

    Job DescriptionJob Title: Student Support SpecialistJob Summary:The Limestone District School Board is seeking a highly skilled and dedicated Student Support Specialist to join our team. As a key member of our educational team, you will provide support to students who are socially, emotionally, and behaviourally at-risk.Key Responsibilities:Consult with...


  • Kingston, Ontario, Canada RONA+ Full time

    Client Support Specialist - Flooring Company: RONA+ Language: English, Français (CA) As a valued member of the RONA+ team, you will experience numerous advantages, including: An inclusive and secure workplace Encouragement of a healthy work-life balance Exclusive discounts for employees Benefits: Comprehensive insurance options (subject to certain...


  • Kingston, Ontario, Canada RONA+ Full time

    Client Support Specialist - FlooringLanguage: English, Français (CA)As a valued member of the RONA+ team, you will experience numerous advantages, including:An inclusive and secure workplace: We prioritize a welcoming environment for all employees.Encouragement of work-life harmony: We understand the importance of balancing professional and personal...


  • Kingston, Ontario, Canada Algonquin and Lakeshore Catholic District School Board Full time

    Position OverviewThe Residential Support Specialist role is open to all CUPE employees. In accordance with the Collective Agreement for CUPE local 1479, preference will be given to permanent internal candidates. Temporary employees will have their applications considered prior to external advertisement.Key ResponsibilitiesProvide essential support and care...


  • Kingston, Ontario, Canada CNIB Deafblind Community Services Full time

    About the RoleWe are seeking a highly skilled and compassionate Specialist Intervenor to join our team at CNIB Deafblind Community Services. As a Specialist Intervenor, you will play a vital role in supporting individuals who are Deafblind to maximize their independence and engagement with the world around them.Key ResponsibilitiesProvide one-on-one support...


  • Kingston, Ontario, Canada CNIB Deafblind Community Services Full time

    About the RoleWe are seeking a highly skilled and compassionate Specialist Intervenor to join our team at CNIB Deafblind Community Services. As a Specialist Intervenor, you will play a vital role in supporting individuals who are Deafblind to maximize their independence and engagement with the world around them.Key ResponsibilitiesProvide one-on-one support...


  • Kingston, Ontario, Canada ESG Solutions Full time

    We are seeking a part-time Operations Support Specialist for our LATAM region to assist in our mining activities. As a LATAM Operations Support Specialist, your responsibilities will encompass a variety of tasks aimed at promoting operational efficiency and fostering robust client relationships.Financial Management: Precision in Billing: Ensuring the...


  • Kingston, Ontario, Canada Karis Disability Services Full time

    Position Overview: The Support Specialist plays a crucial role in assisting individuals with developmental disabilities as they navigate their daily lives within their communities. This role is dedicated to empowering individuals to achieve their personal goals and enhance their quality of life.Key Responsibilities:The Support Specialist will:Provide...


  • Kingston, Ontario, Canada Karis Disability Services Full time

    Role Overview: The Community Support Specialist (CSS) plays a vital role in assisting individuals with developmental disabilities as they navigate their daily lives within their communities. This position focuses on empowering individuals to achieve independence and engage meaningfully with their surroundings.Key Responsibilities:The CSS will:Provide...


  • Kingston, Ontario, Canada CNIB Deafblind Community Services Full time

    Position: Intervenor Specialist for the Deafblind CommunityLocation: Kingston, OntarioPosition Status: CasualReports to: Manager, Deafblind Community ServicesCompensation: $27.17/hourClosing date: To be determinedAbout CNIB Deafblind Community ServicesAt CNIB Deafblind Community Services (DBCS), we are dedicated to ensuring that individuals who are Deafblind...


  • Kingston, Ontario, Canada CNIB Deafblind Community Services Full time

    Position: Intervenor Specialist for the Deafblind CommunityLocation: Kingston, OntarioPosition Status: CasualReports to: Manager, Deafblind Community ServicesCompensation: $27.17/hourClosing date: To be determinedAbout CNIB Deafblind Community ServicesAt CNIB Deafblind Community Services (DBCS), we are dedicated to ensuring that individuals who are Deafblind...


  • Kingston, Ontario, Canada Karis Disability Services Full time

    Role Overview: The Community Support Specialist (CSS) plays a vital role in assisting individuals with developmental disabilities as they navigate their daily lives within their homes and communities. This position is dedicated to empowering individuals by fostering connections and ensuring they can thrive in their environments.Key Responsibilities:The CSS...