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Healthcare Project and Patient Relations Coordinator

3 months ago

Mississauga, Ontario, Canada Advanced Women's Health Inc. Full time
Patient Care and Project Management Specialist - Advanced Women's Health Inc.

Job ID: 76342

Job Type: Part Time

Category: Administration

Location: Mississauga, ON, Canada

Salary: USD Negotiable

Position Overview:

Who You Are

You are a dedicated and meticulous professional eager to join a dynamic organization that supports women's health and wellness. You excel in team-oriented settings, prioritizing the delivery of outstanding service to patients, clinic leaders, and healthcare teams. Your hands-on approach enables you to devise innovative solutions to challenges while driving the success of both your team and the organization.

As a person committed to excellence, you are enthusiastic about contributing to the growth and achievements of one of Canada's foremost women's health clinic networks. Reporting directly to the operations manager, you will be instrumental in facilitating our team's goals, enhancing patient care, and refining project management processes.

Key Responsibilities:
  • Build authentic relationships with patients, ensuring a welcoming and positive experience throughout their visit.
  • Serve as the primary communication link with patients via email, phone, and online platforms.
  • Manage patient documentation, test results, and internal records using our electronic medical records system.
  • Oversee patient checkout processes, including invoicing, insurance claims, and payment collection.
  • Exhibit active listening and empathy, employing effective communication techniques with patients.
  • Take charge of the overall patient experience, fostering long-term relationships and trust within our team.
  • Collaborate closely with leadership to drive growth initiatives for our clinics.
  • Assist in the onboarding of new clinics, ensuring all operational elements are addressed and executed seamlessly.
  • Coordinate community outreach and growth initiatives, ensuring all necessary resources and personnel are prepared for events and programs.
  • Manage project timelines, ensuring timely completion of tasks and proactive planning for future activities.
  • Provide administrative support to leadership and marketing teams, ensuring efficient handling of documentation, scheduling, and communication.
Qualifications:
  • Experience in a multi-location or entrepreneurial environment.
  • Bachelor's degree in healthcare administration, project management, or a related field is preferred.
  • At least 1 year of experience in a project management or patient care coordination role.
  • Exceptional organizational skills with a keen eye for detail.
  • Ability to juggle multiple tasks and projects in a fast-paced setting.
  • Strong communication and interpersonal skills, emphasizing teamwork and collaboration.
  • Proficiency in Microsoft Office Suite; familiarity with Jane EMR is a plus.
  • A proactive mindset for problem-solving and anticipating needs and challenges.
  • Capability to set and achieve goals with clear timelines.
  • Excellent time management skills, adept at handling various projects simultaneously.
About Us:

Advanced Women's Health is a rapidly expanding network of clinics dedicated to transforming women's healthcare access in Canada. Our commitment lies in clinical excellence, evidence-based care, and empowering our teams. Our diverse professionals, including Naturopathic Doctors, acupuncturists, psychotherapists, and more, are focused on helping women regain their health and well-being naturally.

Application Process:
  • Review our clinic website for more information.
  • Submit your resume and cover letter detailing your availability and relevant experience.
  • Include the word AVOCADO in your application to ensure your submission is noted.

Job Types: Part-time, Permanent

Benefits:
  • Paid time off
  • Store discount
Schedule:
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person