Restaurant Operations Manager

3 days ago


Richmond Hill, Ontario, Canada Wendy's Restaurant Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Wendy's Restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities:
  • Evaluate and improve daily operations to increase efficiency and productivity
  • Monitor and manage staff performance to ensure excellent customer service and food quality
  • Recruit, train, and develop a high-performing team of restaurant staff
  • Set and manage staff work schedules to meet business needs
  • Determine menu offerings and implement operational procedures to drive sales and customer satisfaction
  • Conduct regular performance reviews and provide coaching and feedback to staff
  • Manage inventory and control costs to maintain profitability
  • Ensure compliance with health and safety regulations and maintain a clean and safe work environment
  • Negotiate with suppliers to secure the best prices and products for our restaurant
  • Participate in marketing initiatives to drive sales and customer engagement
  • Address customer complaints and concerns in a professional and timely manner
  • Provide exceptional customer service and ensure that every customer has a positive experience
Requirements:
  • 1-2 years of experience in a restaurant management role
  • Proven track record of improving sales and customer satisfaction
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and make decisions quickly
  • Strong attention to detail and ability to multitask
  • Ability to work a flexible schedule, including evenings and weekends
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Restaurant Manager looking for a new challenge, please submit your application today.



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