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Restaurant Operations Manager

2 months ago


Richmond Hill, Ontario, Canada Wendy's Restaurant Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Wendy's Restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities:
  • Evaluate and improve daily operations to increase efficiency and productivity.
  • Monitor and manage staff performance, providing coaching and training as needed.
  • Recruit, train, and develop a high-performing team of restaurant staff.
  • Set and manage staff work schedules to ensure adequate coverage and minimize labor costs.
  • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Conduct regular performance reviews to assess staff performance and provide feedback for improvement.
  • Cost products and services to ensure profitability and minimize waste.
  • Organize and maintain inventory to ensure that we have the necessary supplies to meet customer demand.
  • Ensure that all health and safety regulations are followed to maintain a safe working environment.
  • Negotiate with suppliers to secure the best prices for food and other supplies.
  • Participate in marketing plans and implementation to drive sales and customer engagement.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Plan, organize, direct, control, and evaluate daily operations to ensure that our restaurant runs smoothly and efficiently.
Requirements:
  • More than 20 years of experience in a restaurant management role.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Strong attention to detail and ability to multitask.
  • Ability to work under pressure and meet deadlines.
  • Physical stamina to stand for extended periods and lift heavy loads.
  • Excellent problem-solving and conflict resolution skills.
  • Ability to work in a team environment and build strong relationships with colleagues and customers.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
How to Apply:

If you are a motivated and experienced Restaurant Manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you