Shift Manager
2 weeks ago
We are seeking a highly skilled Shift Manager to join our team at Northwood Restaurant Ltd. as a key member of our restaurant operations team.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of a team of food service staff, ensuring seamless execution of daily operations.
- Establish and implement effective work schedules to meet business demands.
- Food Quality and Safety
- Ensure that food and service meet the highest quality control standards, adhering to health and safety regulations.
- Conduct regular quality checks to maintain exceptional customer experience.
- Inventory Management
- Estimate and manage inventory levels of ingredients and supplies to minimize waste and optimize stock levels.
- Maintain accurate records of stock, repairs, sales, and wastage.
- Customer Service
- Address customer complaints or concerns in a professional and courteous manner.
- Ensure that customer feedback is addressed promptly and effectively.
- Reporting and Administration
- Prepare and submit regular reports on sales, inventory, and customer feedback.
- Manage and maintain accurate records of employee performance and training.
- Education and Experience
- College or CEGEP diploma in a related field.
- 1-2 years of experience in a restaurant management or supervisory role.
- Work Environment
- Fast-paced restaurant environment with tight deadlines.
- Ability to work under pressure and maintain a high level of professionalism.
- Personal Qualities
- Excellent communication and interpersonal skills.
- Strong leadership and team management abilities.
- Ability to work independently and as part of a team.
- Competitive Salary and Benefits
- Opportunities for Professional Growth and Development
- A Dynamic and Supportive Work Environment
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