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    Hamilton, Ontario, Canada The Indian Connection Pizza Full time

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    Hamilton, Ontario, Canada The Indian Connection Pizza Full time

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Shift Manager

2 months ago

Hamilton, Ontario, Canada The Indian Connection Pizza Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at The Indian Connection Pizza. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Operations Management
    • Establish and implement efficient methods to meet work schedules and ensure seamless day-to-day operations.
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed to the highest standard.
  • Quality Control
    • Ensure that all food and service meet our quality control standards, maintaining the highest level of customer satisfaction.
    • Address customer complaints or concerns in a professional and courteous manner.
  • Reporting and Record Keeping
    • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth.
    • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
  • Team Leadership
    • Establish work schedules and delegate tasks effectively, ensuring that all staff members are aware of their responsibilities.
    • Provide guidance and support to staff members, promoting a positive and productive work environment.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a similar role.
  • Language
    • Fluency in English.