Client Care Specialist

1 week ago

Logan Lake, Canada 019986 Hub International Canada West ULC (Canada West) Full time

At HUB International Canada West ULC, we're proud to be a leading insurance brokerage, advising businesses and individuals on how to reach their goals. As a Client Care Representative, you'll be at the center of a vast network of risk, insurance, employee benefits, retirement, and wealth management specialists who bring clarity to a changing world with tailored solutions and unrelenting advocacy.

The Opportunity

We're looking for a bright, outgoing, and people-oriented individual to join our team as an Auto Associate. As an Auto Associate, you'll advise new and existing clients in the branch on how to best protect their assets when it comes to automobile insurance. You'll build relationships and offer solutions using a diverse selection of insurance products while achieving performance targets.

What You'll Bring to Our Team

  • Easy-going and down-to-earth with a passion for building relationships
  • Ready to work hard and crush goals while maintaining a positive attitude
  • Detail-oriented and reliable with a focus on delivering exceptional customer service
  • Thrives in a team environment with a collaborative mindset
  • High school education or equivalent
  • Level 1 Insurance License is an asset, but not required

A Day in the Life

  • Build relationships with clients, colleagues, and automobile dealership representatives
  • Creatively offer a diverse selection of ICBC and private insurance products
  • Process a wide variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
  • Upsell and cross-sell other insurance products from our other departments
  • Administrative duties, such as answering the phone and inventory restock

Why Choose HUB?

  • We're a company that values education and continuous learning, offering HUB Ready training and financial support for licensing and professional development
  • We're proud to offer comprehensive benefit and total compensation packages, including extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses and commissions
  • We're a company that gives back to our communities, offering paid half a day off for volunteering and a supportive work environment
  • We're a rapidly growing company with significant opportunities for advancement and career satisfaction

Our Core Values

  • Entrepreneurship: We encourage innovation and educated risk-taking
  • Integrity: We do the right thing every time
  • Teamwork: We work together to maximize results
  • Accountability: We measure and take responsibility for outcomes
  • Service: We serve customers, communities, and colleagues

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