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Quality Assurance Manager
2 months ago
Job Title: Quality Assurance Manager
Reports to: General Manager
Job Description:
SWS Warning Lights Inc is seeking a highly skilled Quality Assurance Manager to join our team. As a key member of our organization, you will play a pivotal role in ensuring the delivery of superior products that meet or exceed set quality standards.
Key Responsibilities:
- Design, implement, and oversee quality control protocols and procedures to ensure all products meet or exceed set quality standards.
- Regularly assess production process using quality metrics and data analysis to identify trends, potential issues, and areas for improvement – reporting findings to the team.
- Initiate and manage projects aimed at enhancing product quality, reducing defects, and improving overall efficiency in the production process.
- Work closely with production, design, product, and materials teams to integrate quality control measures throughout the product development and manufacturing processes.
- Communicate quality standards and best practices to the team, ensuring everyone understands their role in maintaining quality.
- Ensure all products and processes comply with relevant industry standards, legal regulations, maintaining documentation and records as required.
- Oversee the quality of materials and components sourced from suppliers, including conducting audits, reviewing supplier quality data, working alongside the materials team.
- Manage customer quality issues, investigating discrepancies, and coordinating with the sales teams to ensure customer satisfaction with solutions provided.
- Research and implement new technologies to enhance quality assurance processes.
- Experience or educational background in quality assurance, quality control, or a related field.
- Strong understanding of quality assurance principles and quality control methodologies.
- Superior problem-solving, analytical skills, and ability to work with large amounts of data.
- Excellent organization and time management skills.
- Proficient with computer programs including Microsoft Word and Excel, Visual ERP is an asset.
