Retail Store Supervisor

2 weeks ago

Vancouver, British Columbia, Canada North Vancouver Bottle Depot Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at North Vancouver Bottle Depot. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and motivate a team of 5-10 staff members to achieve sales targets and provide exceptional customer service.
    • Conduct performance reviews and provide constructive feedback to improve team performance.
  • Store Operations
    • Establish and maintain a clean, safe, and organized store environment.
    • Manage inventory levels, including ordering and receiving stock.
    • Organize and maintain visual merchandising displays to drive sales.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
    • Develop and maintain strong relationships with customers to drive repeat business.
  • Reporting and Analysis
    • Prepare and submit regular sales reports to management, highlighting trends and areas for improvement.
    • Analyze sales data to identify opportunities for growth and implement strategies to drive sales.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a retail management role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong analytical and problem-solving skills.
Working Conditions

The successful candidate will be required to work in a fast-paced retail environment, with regular exposure to cash handling and customer service.

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