Director, Student Financial Services

2 weeks ago

Toronto, Ontario, Canada York University Full time
Job Description

Job Summary:

The Director, Student Financial Services is a key member of the University Registrar's senior leadership team, responsible for providing strategic leadership and direction to the student financial services units. This role plays a critical part in the financial, operational, and strategic management of the organization, supporting the academic mission of York University.

Key Responsibilities:

  • Provide strategic advice and leadership to the student financial services units, including Scholarships, Bursaries and Awards, Financial Analysis & Fees.
  • Develop and implement long-term plans to achieve institutional, divisional, and Registrarial objectives.
  • Ensure the accuracy, integrity, and confidentiality of the student financial record for all 55,000 active students.
  • Administer Senate-approved University policy in a student-focused, fair, and transparent manner.
  • Lead human resource management and employee development initiatives, ensuring compliance with York University human resources policies and practices.
  • Maintain strategic partnerships within the Vice Provost Student's portfolio and collaborate with internal and external campus partners to build and maintain business operations.

Requirements:

  • University degree required, preferably with master's level training in finance or business, and a certified professional accounting designation (CPA) required.
  • Seven to ten years of experience in a management position within a post-secondary setting or a large complex organization.
  • Demonstrated working knowledge of accounting and business practices and procedures, including quality controls, audit control, government regulations, compliance, and customer service.
  • Exceptional broad-based general management experience with a solid background in finance and recent relevant experience in financial management, business management, or related fields.
  • Demonstrated understanding of budget development and management, billing operations, collections, grants, and loans, with strong financial management skills and the ability to manage funds effectively from a variety of sources.
  • Ability to assemble and analyze information for reports and special projects, with exceptional communication and interpersonal skills.

Preferred Qualifications:

  • Demonstrated ability to design and operationalize effective strategies related to improving student financial services delivery frameworks.
  • Strong project management skills, with the ability to articulate and advocate on behalf of students and work with relevant academic and administrative bodies to simplify policies and processes.
  • Superior analytical skills, with an advanced knowledge of post-secondary regulations, policies, and procedures.
  • Ability to build, motivate, coach, and lead a team, with a strong commitment to a team approach and the ability to mentor managers.

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