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Restaurant Operations Manager

2 months ago

Truro, Nova Scotia, Canada Chow Family Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Chow Family Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we maintain the highest standards of quality, service, and customer satisfaction.

Key Responsibilities
  • Budget Management: Analyze and manage the restaurant's budget to optimize profits and ensure financial stability.
  • Staff Supervision: Supervise and train staff to ensure they are equipped to provide exceptional customer service and maintain a clean and safe working environment.
  • Inventory Management: Organize and maintain inventory to minimize waste and ensure that we have the necessary supplies to meet customer demand.
  • Customer Service: Provide exceptional customer service, addressing complaints and concerns in a professional and timely manner.
  • Marketing and Events: Participate in marketing plans and implement events to drive sales and increase customer engagement.
  • Health and Safety: Ensure that all health and safety regulations are followed, maintaining a clean and safe working environment for staff and customers.
Requirements
  • 1-2 years of experience in a restaurant management role.
  • Proven track record of success in budget management, staff supervision, and customer service.
  • Strong communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.