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ServiceNow Technical Specialist
2 months ago
We are seeking a highly skilled ServiceNow Technical Specialist to join our team at Scotiabank. As a key member of our ServiceNow team, you will be responsible for providing technical expertise and support for our ServiceNow platform.
Key Responsibilities- Provide technical support and guidance for ServiceNow platform
- Develop and implement solutions for ServiceNow Discovery and CMDB
- Collaborate with technical lead and architects to design and implement ServiceNow solutions
- Manage ServiceNow Discovery and CMDB deployment and support
- Assist with first and second-level support for ServiceNow Discovery and CMDB implementation
- 3-5 years of System Administration or development experience with ServiceNow
- 3+ years of hands-on experience troubleshooting issues and developing solutions within the ServiceNow platform
- 2+ years of hands-on working experience as a member of a medium or large-sized help desk
- Certified ServiceNow System Administrator certification or training
- ITIL Foundation certification or training
- University and/or College in Computer Science or related disciplines
- Experience with System Development Life Cycle and Test methodology
- Ability to do research and development of new ways to leverage the ServiceNow Platform
- Strong analytical skills to review Import payloads, monitor integrations and discovery schedules, maintain discovery schedules and dates
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance
- Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one
- Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more
Hybrid
