Manager of National Programs, Human Resources

4 weeks ago

Toronto, Ontario, Canada Paladin Security Full time

Overview

At Paladin Security, we are dedicated to fostering a safer and more welcoming environment because we CARE . Are you someone who excels in customer service and has a genuine desire to assist others? Do you possess the ability to think on your feet and manage challenging situations effectively? Your extensive experience, combined with your enthusiasm for achieving excellence, positions you as a strong candidate for our team. We pride ourselves on hiring top talent and promoting from within, valuing diversity, and delivering exceptional service while enjoying our work. If you believe you have the qualities we seek, we would love to hear from you.

Role Responsibilities:

As the National Programs Manager for People & Culture, you will play a pivotal role in shaping our human resources initiatives across the organization. Reporting directly to the Vice President of People & Culture, your responsibilities will include the design, execution, and oversight of national HR programs and projects, ensuring alignment with our strategic objectives and compliance with applicable employment regulations.

  • Develop, implement, and maintain national policies and programs, including the upkeep of employee manuals and internal communication platforms.
  • Lead initiatives focused on diversity, equity, inclusion, and belonging, including adherence to government reporting requirements.
  • Collaborate with HR teams across the organization to ensure program consistency and the availability of national resources.
  • Assist the VP with various national projects, conducting research on best practices and industry standards.
  • Create project management tools such as RACI matrices and Gantt charts.
  • Draft communication materials to support project phases, including presentations and email correspondence.
  • Track outstanding deliverables and ensure all tasks are monitored and completed.
  • Work alongside regional HR Directors to implement succession planning and development strategies for leadership roles.
  • Manage relationships and invoicing for national vendors, ensuring transparency in HR-related expenditures.

Required Qualifications:

  • A minimum of five years of experience in human resources, particularly in large-scale projects or national organizations.
  • A university degree in Human Resources or a related field; CPHR designation is advantageous.
  • Proven experience in developing, implementing, and maintaining HR programs and processes.
  • Strong project management and organizational skills with a track record of delivering results.
  • Excellent verbal and written communication skills, with the ability to collaborate effectively across teams.
  • Familiarity with SharePoint, ATS, and HRIS platforms is beneficial.
  • A proactive self-starter with strong analytical and problem-solving abilities.
  • A passion for HR initiatives and enhancing employee experiences.
  • Ability to manage multiple projects simultaneously while prioritizing effectively.

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