Claims Adjuster
3 weeks ago
Travelers Companies (Import) is seeking a skilled and experienced Claims Specialist to join our growing team. In this role, you will be responsible for managing the lifecycle of liability claims, ensuring efficient resolution while providing exceptional customer service.
Your Responsibilities:
- Directly manage complex liability claims from inception to settlement.
- Deliver outstanding customer service and conduct thorough coverage analysis promptly.
- Conduct comprehensive investigations into claims and effectively communicate with all involved parties.
- Collaborate in selecting appropriate resources for accurate claim evaluation.
- Maintain meticulous records and documentation throughout the claims process.
- Utilize established evaluation tools and adhere to service guidelines.
- Proactively review claims for quality assurance and identify trends within the claims portfolio.
Your Qualifications:
- High school diploma or equivalent with a minimum of 3 years of experience in claims processing.
- Proven negotiation skills and a commitment to providing exceptional customer service.
- In-depth understanding of insurance products, policies, and industry best practices.
- Excellent communication and interpersonal skills, enabling clear and concise interactions with clients and stakeholders.
- Ability to adapt to evolving business environments and embrace cultural diversity.
Our Offer:
We provide a comprehensive benefits package designed to support your well-being and professional growth. This includes:
- Competitive health insurance options
- Retirement savings plan
- Paid time off for rest and rejuvenation
- Wellness programs promoting a healthy lifestyle
- Opportunities for community involvement and volunteer work
- Flexible hybrid work model to enhance work-life balance
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