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Client Service Liaison

2 months ago

Milton, Ontario, Canada Bilingual Source Full time $15,000
Customer Care Representative

We are seeking a highly motivated and customer-focused individual to join our Customer Care Department as a Customer Care Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling calls and order management with a high level of professionalism and accuracy.

Key Responsibilities:
  • Communicate effectively with clients over the phone to resolve their inquiries and concerns.
  • Manage customer orders and provide timely updates on order status.
  • Participate in departmental training programs to enhance your skills and knowledge.
Requirements:
  • 1-2 years of experience in a customer service role.
  • Strong computer competency, including MS Office.
  • Ability to multitask and work in a fast-paced environment.
  • Excellent communication and interpersonal skills.
What We Offer:
  • A competitive salary range of $66k-$75k, plus a 3% bonus and profit sharing.
  • A comprehensive benefits package, including medical, dental, and tuition assistance.
  • 15+ paid days off per year.
  • Annual performance bonus and profit sharing.

We are an industry leader, known for our innovative approach and commitment to excellence. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.