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Air Freight Import Operations Specialist

3 months ago


Montreal, Quebec, Canada DSV Full time

Job Title: Air Freight Import Operations Coordinator

Company: DSV

Job Type: Full Time

Job Overview:

The Air Freight Import Operations Coordinator plays a crucial role in managing the logistics of air freight shipments. This position involves overseeing daily operational tasks to ensure timely and efficient delivery of goods.

Key Responsibilities:

  • Oversee daily shipment activities to ensure smooth operations.
  • Coordinate schedules with carriers and manage shipment timelines.
  • Prepare and manage documentation specific to each country.
  • Ensure adherence to both national and international shipping regulations.
  • Monitor and track all shipments to maintain visibility.
  • Generate and distribute reports as required.
  • Identify issues and implement effective solutions promptly.
  • Confirm shipping rates with carriers to ensure cost efficiency.
  • Manage shipping expenses through the accounting system.
  • Evaluate shipment options, consolidate loads, and select the most economical delivery methods.
  • Ensure all key performance indicators (KPIs) are met throughout the shipping process.
  • Conduct route analysis to determine the best transportation modes for customer needs.
  • Maintain regular communication with customers regarding relevant issues and their resolutions.
  • Facilitate the onboarding of new accounts, from establishing standard operating procedures to execution.

Qualifications:

  • At least two years of experience in the international transportation sector or related educational background in supply chain logistics.
  • CIFFA certification is a plus.
  • Certification in handling dangerous goods is advantageous.
  • BPD training, if applicable.

Skills and Competencies:

  • Proficient in both French and English, with strong oral and written communication skills.
  • Ability to foster collaborative relationships and practice active listening.
  • Customer-focused with strong problem-solving capabilities.
  • Excellent interpersonal skills, with the ability to build professional relationships.
  • Strong analytical skills and a proactive approach to problem-solving.
  • Ability to manage multiple priorities and effectively organize time to meet objectives.
  • Capability to foster teamwork and promote a positive team environment.
  • Exceptional organizational skills and time management abilities.

Languages and Computer Skills:

  • Fluent in French and English.
  • Effective communication skills in a multicultural setting.
  • Proficient in Microsoft Office applications.
  • Experience with CargoWise is considered an asset.

Physical Requirements:

  • Ability to sit or stand for extended periods while working on a computer.
  • Standard working hours apply, with potential for extended hours based on operational needs.

DSV is committed to fostering an inclusive and diverse workplace, conducting business with integrity and respect for all individuals.