Housekeeping Room Attendant Supervisor

2 months ago

Mattawa, Ontario, Canada Valois Motel & Restaurant Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Room Attendant Supervisor to join our team at Valois Motel & Restaurant. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction.

Key Responsibilities
  • Hire and Train Staff: Recruit, train, and develop a team of cleaning staff to ensure they have the skills and knowledge to provide exceptional service.
  • Inspect and Maintain Facilities: Conduct regular site inspections to ensure our facilities meet the highest standards of safety and cleanliness.
  • Establish Schedules: Create and manage work schedules to ensure efficient use of resources and meet customer demands.
  • Address Customer Concerns: Respond promptly and professionally to customer complaints and concerns, ensuring their needs are met and exceeded.
  • Prepare Reports: Compile and submit regular reports on housekeeping operations, including staff performance and customer feedback.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • Work Setting: Hotel, motel, resort
  • Supervision: 3-4 people
  • Work Conditions and Physical Capabilities: Fast-paced environment, tight deadlines, physically demanding
  • Personal Suitability: Client focus, dependability, flexibility

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