Bilingual Customer Service Representative

7 days ago


Cambridge, Ontario, Canada CB Canada Full time
About the Role

We are seeking a highly motivated and skilled Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer experience team, you will play a critical role in delivering exceptional customer service and helping to elevate customer experiences.

Key Responsibilities
  • Work closely with internal stakeholders, including sales, marketing, and account management teams, to enhance customer experiences.
  • Use gathered information to identify gaps and recommend strategies to strengthen customer experience metrics.
  • Design marketing and engagement strategies for new products or services.
  • Work in a strategic, high-volume, and fast-paced environment.
  • Collect, monitor, and analyze customer feedback and satisfaction using various forms of communication.
Requirements
  • Strong business writing skills, including the use of email correspondence.
  • Collaboration with others is essential, as well as strong project management and problem-solving expertise.
  • Strong technical skills, including knowledge and experience with customer relationship management software (CRM).
  • Proven candidates who possess strong interpersonal, customer service, and communications skills, including remarkable listening capabilities.
  • Ability to interpret and analyze data to enhance the customer experience.
About CB Canada

CB Canada is a leading provider of specialized talent solutions. We connect highly qualified job seekers to opportunities at great companies. Our team is dedicated to advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training.



  • Cambridge, Ontario, Canada Superior Propane Full time

    About the RoleWe are seeking a highly skilled and bilingual Customer Experience Representative to join our team at Superior Propane. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesBuild and maintain positive relationships with customers through...


  • Cambridge, Ontario, Canada Superior Propane Full time

    About the RoleWe are seeking a highly skilled and bilingual Customer Experience Representative to join our team at Superior Propane. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesBuild and maintain positive relationships with customers through...


  • Cambridge, Ontario, Canada Superior Propane Full time

    About the RoleWe are seeking a highly skilled and bilingual customer service representative to join our team at Superior Propane. As a key member of our customer experience team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesBuild and...


  • Cambridge, Ontario, Canada Superior Propane Full time

    About the RoleWe are seeking a highly skilled and bilingual customer service representative to join our team at Superior Propane. As a key member of our customer experience team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesBuild and...


  • Cambridge, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly motivated and experienced Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer experience team, you will play a critical role in delivering exceptional customer service and helping to elevate customer experiences.Key ResponsibilitiesWork closely with internal...


  • Cambridge, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly motivated and experienced Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer experience team, you will play a critical role in delivering exceptional customer service and helping to elevate customer experiences.Key ResponsibilitiesWork closely with internal...


  • Cambridge, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly motivated and experienced Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer experience team, you will play a critical role in delivering exceptional customer service and helping to elevate customer experiences.Key ResponsibilitiesWork closely with internal...


  • Cambridge, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly motivated and experienced Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer experience team, you will play a critical role in delivering exceptional customer service and helping to elevate customer experiences.Key ResponsibilitiesWork closely with internal...


  • Cambridge, Ontario, Canada CB Canada Full time

    Job Summary:We are seeking a highly skilled and bilingual Customer Experience Specialist to join our team at CB Canada. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and enhancing overall customer satisfaction.Key Responsibilities:Collaborate with internal teams to develop and implement...


  • Cambridge, Ontario, Canada ONroute Full time

    About the Job:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at one of our busy plazas. As a key member of our team, you will be responsible for providing exceptional customer service, preparing food and drinks, and maintaining a clean and safe environment for our customers and...


  • Cambridge, Ontario, Canada Todd O'Donnell Insurance Agency Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our office, you will be responsible for providing exceptional customer service, managing day-to-day operations, and supporting our sales team.Key ResponsibilitiesProvide top-notch customer service to our clients,...


  • Cambridge, Ontario, Canada Todd O'Donnell Insurance Agency Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our office, you will be responsible for providing exceptional customer service, managing day-to-day operations, and supporting our sales team.Key ResponsibilitiesProvide top-notch customer service to our clients,...


  • Cambridge, Ontario, Canada Todd O'Donnell Insurance Agency Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our office, you will be responsible for providing exceptional customer service, managing day-to-day operations, and supporting our sales team.Key ResponsibilitiesProvide top-notch customer service to our clients,...


  • Cambridge, Ontario, Canada Todd O'Donnell Insurance Agency Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our office, you will be responsible for providing exceptional customer service, managing day-to-day operations, and supporting our sales team.Key ResponsibilitiesProvide top-notch customer service, addressing...


  • Cambridge, Ontario, Canada Todd O'Donnell Insurance Agency Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our office, you will be responsible for providing exceptional customer service, managing day-to-day operations, and supporting our sales team.Key ResponsibilitiesProvide top-notch customer service to our clients,...


  • Cambridge, Ontario, Canada Todd O'Donnell Insurance Agency Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our office, you will be responsible for providing exceptional customer service, managing day-to-day operations, and supporting our sales team.Key ResponsibilitiesProvide top-notch customer service to our clients,...


  • Cambridge, Ontario, Canada H2O4Life Full time

    About H2O4LifeH2O4Life is a Canadian-owned and operated company that specializes in water purification solutions for both residential and commercial clients.We provide premium water treatment systems manufactured by Canadians for Canadians, with a focus on delivering exceptional customer service and support.Job SummaryWe are seeking a highly motivated and...


  • Cambridge, Ontario, Canada H2O4Life Full time

    About H2O4LifeH2O4Life is a Canadian-owned and operated company that specializes in water purification solutions for both residential and commercial clients.We provide premium water treatment systems manufactured by Canadians for Canadians, with a focus on delivering exceptional customer service and support.Job SummaryWe are seeking a highly motivated and...


  • Cambridge, Ontario, Canada Your Neighbourhood Credit Union Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our members, processing transactions, and promoting our products and services.Key ResponsibilitiesProcess members' transactional requests...


  • Cambridge, Ontario, Canada Your Neighbourhood Credit Union Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Your Neighbourhood Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, processing transactions, and promoting our products and services.Key ResponsibilitiesProcess members'...