Operations Support Coordinator

4 days ago

Brantford, Ontario, Canada Voyago Full time

About the Role

Voyago is seeking an experienced Operations Support Coordinator to join our Transit Operations team in the Niagara Region. As a key member of our team, you will be responsible for coordinating and supporting the daily activities of operations, including payroll duties and administrative tasks.

Key Responsibilities

  • Administrative Support
    • Direct and coordinate the activities of staff to ensure drivers meet standards set out in Transit contracts
    • Perform administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, and preparing operations documents and reports
    • Manage operational tasks under the direction of managers
    • Handle logistical responsibilities, including customer service, order entry, and quality management
  • Communication and Collaboration
    • Execute sound judgment and excellent customer service
    • Communicate with internal and external stakeholders to accomplish various tasks
    • Provide data to internal support departments for KPIs and compliance
  • Payroll and Onboarding
    • Execute sound judgment and excellent customer service
    • Communicate with internal and external stakeholders to accomplish various tasks
    • Provide data to internal support departments for KPIs and compliance
    • Assist with and help coordinate new driver onboarding as needed

Requirements

Your Profile

  • You have a minimum high school diploma or equivalent
  • You have 1-2 years' relevant experience
  • You have a valid G driver's license
  • You can provide a clean driver's abstract
  • You have in-depth knowledge of the Niagara Region
  • You have strong communication skills
  • You have enhanced knowledge of Word, Excel, PowerPoint, Outlook applications, and technology
  • You have strong and proven customer service experience
  • You have experience in office management or an administrative role
  • You have experience in payroll administration

What We Offer

Voyago is committed to providing a supportive and inclusive work environment. As a member of our team, you can expect:

  • Employee and Family Assistance Program
  • Employee Referral Bonus
  • Great company culture
  • Award-Winning company
  • Growth-oriented company
  • Subsidiary of Global Transportation Provider (Transdev)
  • Employee recognition

Benefits

Voyago offers comprehensive benefits packages for full-time employees, including:

  • Employee and Family Assistance Program
  • Great company perks program
  • Employee Referral Bonus

Voyago is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to providing accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

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