Digital Partnership Specialist

2 months ago

Halifax, Nova Scotia, Canada Government of Nova Scotia Full time
About the Role

We are seeking a detail-oriented and proactive Digital Partnership Specialist to oversee the quality and efficiency of our web and content services. The ideal candidate will have a strong background in account management, client relations, and project management.

Key Responsibilities
  • Conduct thorough requirement gathering sessions and prepare detailed cost estimates and initial timelines. Document various project artifacts during delivery.
  • Lead kick-off meetings and present delivery plans. Communicate requirements and coordinate with internal or external partners.
  • Match client needs to reusable solution patterns.
  • Document and provide feedback to partners and product management and development teams on client feedback, any challenges, or areas of improvement.
  • Contribute to internal documentation that demonstrates the purposes and benefits of our products and platforms.
Qualifications
  • Bachelor's degree + 5 years related experience; or an equivalent combination of training and experience in an account management, client relations, or project management role, preferably within the web development or digital content industry.
  • Excellent communication and interpersonal skills with the ability to build strong relationships with clients and team members.
  • Ability to be persuasive, finding win-win solutions by educating partners about our platforms and how they can meet their goals.
  • Strong analytical and problem-solving skills with the ability to identify issues and implement effective solutions.
  • Highly organized with strong time-management skills and the ability to manage multiple tasks and projects simultaneously.
  • Proficiency in using project management tools and software.
  • Ability to work with cross-functional technical teams.
Preferred Skills
  • Knowledge of SEO best practices and digital marketing strategies.
  • Familiarity with web analytics tools (e.g. Google Analytics) and the ability to interpret data to drive decision-making.
  • Certification in quality management (e.g. Six Sigma, Lean, or equivalent).
Benefits and Perks
  • Work-Life Balance: Maintain a healthy work-life balance with a 35-hour work week.
  • Secure Your Future: Take advantage of our defined benefits pension plan for a stable retirement.
  • Generous Time Off: Enjoy all national/civic holidays, 18 sick days, and family leave provisions.
  • Flexible Work Arrangements: Accommodate your needs with various options for flexibility, such as hybrid schedules.
  • Employee and Family Support: Access our Employee and Family Assistance Programs for resources and guidance.
  • Support in Times of Need: Receive short- and long-term disability assistance when required.
  • Cross-Sector Collaboration: Experience the power of collaboration as you engage with various government departments. Unlock a world of knowledge, expertise, and connections, contributing to the betterment of our province.
  • Growth and Development: Open doors to professional growth within the department and beyond. Explore diverse career paths in specialized areas such as digital service design, cybersecurity, enterprise risk, digital platform services, and mission IT.
  • Lifelong Learning: Continuously expand your knowledge and skills through training and development programs.
  • Professional Advancement: Immerse yourself in the government landscape and discover endless opportunities for learning, advancement, and making a meaningful impact.

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