Front Desk Associate
4 weeks ago
We are seeking a highly skilled and customer-focused Receptionist to join our team at Homewood Suites by Hilton Mont-Tremblant Resort. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth stay for all visitors.
Key Responsibilities- Guest Check-In/Check-Out: Efficiently check guests in and out, ensuring all necessary information is collected and processed accurately.
- Room Assignments: Assign rooms based on guest preferences, rates, and special requests, while maintaining a high level of customer satisfaction.
- Reservation Management: Take, change, or cancel reservations, and note any special requests or preferences.
- Guest Concerns: Proactively address guest concerns and implement the service gap recovery plan to ensure a positive experience.
- Communication: Exchange information with housekeeping regarding unit status, VIPs, priorities, early or extended departures.
As a Receptionist at Homewood Suites by Hilton Mont-Tremblant Resort, you will enjoy a range of benefits, including:
- Discounts on food and beverages on site
- Free uniforms
- A group insurance plan
- Various employee recognition programs
- Various training programs
- The opportunity to take on new challenges and grow your career across North America
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Mont-Tremblant, Canada Homewood Suites by Hilton Mont-Tremblant Resort Full timeJob SummaryWe are seeking a highly organized and customer-focused Front Desk Associate to join our team at Homewood Suites by Hilton Mont-Tremblant Resort. As a Front Desk Associate, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a smooth and efficient check-in and check-out process.Key...
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Front Desk Associate
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Mont-Tremblant, Canada Homewood Suites by Hilton Mont-Tremblant Resort Full timeJob SummaryWe are seeking a highly organized and customer-focused Front Desk Associate to join our team at Homewood Suites by Hilton Mont-Tremblant Resort. As a Front Desk Associate, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a smooth and efficient check-in and check-out process.Key...
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