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Customer Service Representative

1 month ago

Burlington, Ontario, Canada Leon's Furniture Full time

Customer Care Associate Opportunity

Leon's Furniture is seeking a highly motivated and customer-focused individual to join our team as a Customer Care Associate. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and maintaining accurate records.

Key Responsibilities:

  • Provide world-class customer service through phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Maintain accurate customer records and update information as needed
  • Collaborate with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to enhance customer service skills

Why Choose Leon's Furniture?

  • Opportunity to work with a leading home furnishings retailer
  • Competitive compensation and benefits package
  • On-going training and development to ensure success
  • Collaborative and dynamic work environment

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work collaboratively with colleagues
  • Strong organizational and time management skills
  • Ability to maintain confidentiality and handle sensitive customer information

What We Offer:

  • Generous employee discount program
  • Profit sharing opportunities
  • Ongoing training and development to enhance customer service skills