Customer Service Representative

4 weeks ago


Burlington, Ontario, Canada Savers Value Village Full time
About Us

Savers / Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

Job Summary

We are hiring Customer Service Associates to create an awesome experience for our Customers, Donors, and Team Members. As a Customer Service Associate, you will be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience.

Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process customer transactions, including sales, returns, and exchanges.
  • Maintain a clean and organized store environment, adhering to company standards.
  • Work collaboratively with the sales floor team to achieve sales goals and promote a positive store culture.
What We Offer
  • Comprehensive onboarding and training program.
  • Opportunities for career growth and development.
  • A competitive compensation package, including comprehensive extended health care plans, company-paid life and AD&D insurance, and a group registered retirement savings plan.
  • A range of mental health services to support your well-being.
Why Join Us?

At Savers / Value Village, we value our team members and offer a supportive and inclusive work environment. We are committed to fair and accessible employment practices and will accommodate people with disabilities during the recruitment, assessment, and hiring process.



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