Merchandise Operations Supervisor

4 weeks ago


Ontario, Oregon, Canada Walmart Canada Full time

Position Overview... The role involves delivering exceptional customer service by overseeing the tasks of team members to fulfill designated handheld terminal responsibilities. This includes maintaining an organized and well-stocked sales area while assisting customers with their shopping requirements. The Department Manager will lead a team to strategically manage and execute responsibilities based on workload and customer traffic trends.

Key Responsibilities...

  1. Deliver outstanding Customer Service by warmly greeting all patrons, assisting them in discovering products/services, guiding them in making purchasing choices, addressing customer concerns, and directing issues to the appropriate channels.
  2. Assign, support, and monitor the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.
  3. Assign, support, and monitor the execution of price adjustments and promotional displays.
  4. Assign, support, and monitor the completion of modular setups in designated areas.
  5. Provide support and coverage in necessary sections of the sales floor as required, assisting with recovery and zoning efforts.
  6. Contribute to a safe, clean, and hazard-free workplace by adhering to company policies and procedures, including maintaining safety logs and ensuring displays and fixtures are secure and free from clutter.
  7. Ensure that team members take breaks in accordance with coverage requirements.
  8. Train, mentor, and provide constructive feedback to team members.

Minimum Requirements...

Age – 16 or older

Preferred Qualifications...

Walmart Canada is committed to accommodating the disability-related needs of applicants and associates as mandated by law.



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