Customer Ambassador

6 days ago


Burnaby, British Columbia, Canada The Body Shop Full time
About The Body Shop

We're a pioneering cruelty-free beauty brand, committed to business as a force for good. Our mission is to empower people and enrich our planet through our products and activism.

Your Role in a Nutshell

As a dedicated team member, you'll provide expert advice to customers, sharing your knowledge of our products and philosophy. You'll learn about our natural ingredients, Community Trade programmes, and engage with customers to find the perfect products for their needs and lifestyle.

Key Responsibilities
  • Develop a deep understanding of our 2,000 vegetarian/vegan products, including their origins and benefits.
  • Use your knowledge to recommend products that meet customers' needs and preferences.
  • Support store management in driving sales and profit through exceptional customer service.
What We Look For
  • A passion for connecting with customers and driving engagement.
  • Availability for evening, weekend, and holiday shifts.
What We Offer
  • Comprehensive onboarding and training to ensure your success.
  • Ongoing training and development opportunities.
  • A 50% discount on regular products and 30% on gifts.
  • Free products when we launch new lines.
  • Volunteer time to support causes that matter to you.
  • Opportunities to grow within the brand.
  • A supportive and inclusive work environment.


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