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Operations Officer

2 months ago


Mississauga, Ontario, Canada TD Full time
Job Description

We are seeking a highly skilled and detail-oriented Operations Officer to join our team at TD. As an Operations Officer, you will play a critical role in ensuring the smooth operation of our banking services.

Key Responsibilities
  • Transaction Execution: Execute transactions accurately and efficiently, adhering to established guidelines and procedures.
  • Issue Resolution: Identify and resolve operational issues in a timely and effective manner, escalating as needed to ensure service quality.
  • Process Improvement: Identify opportunities to improve service delivery and implement process improvements to enhance efficiency and effectiveness.
  • Customer Interaction: Interact with customers and partners in a professional and courteous manner, responding to requests and resolving issues in a timely and effective manner.
Requirements
  • Education: Undergraduate degree or college diploma preferred.
  • Experience: 1+ year of relevant experience in banking or a related field.
  • Skills: Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and ability to work in a fast-paced environment.
About TD

TD is one of the world's leading global financial institutions, committed to delivering legendary customer experiences. We are a diverse and inclusive organization, dedicated to enriching the lives of our customers, communities, and colleagues.

We offer a comprehensive total rewards package, including a competitive salary, variable compensation, and a range of benefits and perks. We are committed to supporting the growth and development of our colleagues, with regular career development conversations, training programs, and mentoring opportunities.

If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.