Room Operations Supervisor
6 days ago
Job Summary
The Assistant Operations Manager is responsible for supporting the day-to-day activities of Rooms Operations and supervision of related areas, including Housekeeping, Recreation, Laundry, Staff, AYS, and Concierge/Guest Services. This role directs and works with employees to carry out guest arrival and departure procedures and maintain the property's cleanliness standards.
Key Responsibilities
- Supports the management of Rooms Operations activities, including opening and closing Front Desk shifts, ensuring completion of assigned shift checklist, and other duties.
- Runs and reviews critical information contained in room operations reports.
- Understands the functions of the Recreation, Laundry, Housekeeping, Bell Staff, AYS, Front Desk, and Concierge/Guest Services operations.
- Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.
- Operates all department equipment as necessary and reports malfunctions.
- Ensures employees have the proper supplies and uniforms.
- Understands night audit procedures and is able to comprehend and utilize reports as necessary.
- Understands and complies with loss prevention policies and procedures.
Requirements
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
- Or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
Benefits
- Competitive salary range: $51,000 to $63,000 annually.
- Opportunity to work with a dynamic team in a fast-paced environment.
- Professional development and growth opportunities.
About EightSix Network
EightSix Network is a leading provider of innovative solutions and services. We are committed to delivering exceptional results and exceeding our customers' expectations. Our team is passionate about what we do, and we are always looking for talented individuals to join our team.
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