Life Skills Coach

2 months ago

St Catharines, Ontario, Canada Family and Children's Services Niagara Full time
About the Role

We are seeking a highly skilled and compassionate Adult Protective Services Specialist to join our team at Family and Children's Services Niagara. As a key member of our team, you will work closely with Adult Protective Services clients to enhance their ability to live successfully and independently in the community.

Key Responsibilities
  • Adult Protective Services Support
    • Provide support, mentoring, and coaching to Adult Protective Services clients to enhance their skills and abilities.
    • Develop and implement individualized life skills coaching plans to help clients achieve their goals.
    • Act as a bridge between clients and developmental disabilities services providers, facilitating access to community resources and support.
    • Advocate on behalf of clients to negotiate the acquisition of needed services and ensure a community approach to assisting Adult Protective Services clients.
    • Ensure the safety and well-being of clients in care, adhering to centre and agency policies and procedures.
    • Complete required administrative and recording requirements within established timeframes.
    • Maintain accurate and up-to-date client files, ensuring secure storage of sensitive information.
  • Team Building
    • Participate actively in supervision, team meetings, and service training sessions to ensure department and agency caseload needs are met.
    • Support the team and work collaboratively with colleagues to ensure effective service delivery.
  • Other Related Activities
    • Assume primary responsibility for coordinating client special events and activities.
    • Demonstrate solid crisis intervention and de-escalation skills to ensure client safety and well-being.
    • Identify, promote, and support the use of community resources to assist clients.
    • Adhere to all applicable FCC and FACS policies, procedures, and relevant administrative practices.
    • Perform other duties as required to support the team and achieve organizational goals.
    Qualifications
    • Developmental Services Worker Diploma or related degree/diploma preferred.
    • Minimum of 2 years working with clients with developmental disabilities.
    • Solid knowledge of developmental disabled adults and their associated support community.
    • Solid knowledge of legislation, regulations, and standards governing adult protective services.
    • Excellent crisis intervention skills.
    • Valid G Driver's License and access to a reliable motor vehicle with appropriate liability insurance required.
    Knowledge and Skills Required
    • Good ability to use MS Office applications (e.g. Word, Excel, etc).
    • Good written, oral communication, and interpersonal skills, providing constructive, meaningful, and timely interaction with all levels of staff.
    • Ability to think clearly with attention to detail.
    • Excellent understanding and commitment to quality service and best practice.
    • Solid ability to analyze information, problem-solve, and make good decisions/recommendations.
    • Self-directed with a solid ability to prioritize and multitask.
    • Good written documentation skills that are clear, thorough, concise, accurate, and timely.
    • Flexible, adaptable, and responsive to change.
    • Ability to deal with sensitive and personal information in a confidential manner, acting with integrity and trustworthiness.
    • Ability to work with and meet timelines.
    • Ability to teach clients life skills.
    • Ability to communicate in French or another language is an asset.
    • May be exposed to potentially hazardous environments, including household cleaning products, unhygienic environments, bodily wastes and fluids, verbal abuse, and hostility from clients experiencing behavioral management difficulties, and occasional inclement weather during outdoor activities.

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