Transportation Operations Director
1 week ago
We are seeking a highly experienced and skilled Director of Service Operations to lead our Service Delivery department. As a key member of our leadership team, you will be responsible for overseeing the financial, operational, and compliance aspects of our transportation operations.
Main Responsibilities- Lead the Service Delivery department, including financial and operational performance.
- Accountable for budget and labor costs.
- Oversee the recruitment, training, and development of Service Delivery staff.
- Provide strategic direction to meet and exceed service quality and reduce operating costs.
- Own the planning and coordination of routes and schedules to ensure safe, timely, and cost-effective delivery of products.
- Partner with other departments to ensure conflict resolution and removal of potential system/process roadblocks.
- Responsible for employee discipline and corrective actions in compliance with regulations.
- Participate in incident/accident investigations and safety improvement initiatives.
- Degree educated in Logistics, Supply Chain Management, Transport Management, or Business Management.
- Certificate of Professional Competence (CPC) in Logistics preferred.
- Minimum 5 years of management experience with demonstrable leadership and senior management activities.
- Experience in managing large teams within Transport Logistics.
This is an administrative/management oversight role that requires occasional operation on the ramp side. The successful candidate will be required to work in a fast-paced environment and may be required to travel occasionally.
Competencies and Values- Thinking: Information Search and Analysis, Problem Resolution Skills.
- Engaging: Understanding Others, Team Leadership, Developing People.
- Inspiring: Influencing and Building Relationships, Motivating and Inspiring, Communicating Effectively.
- Achieving: Delivering Business Results under Pressure, Championing Performance Improvement, Customer Focus.
We expect all employees to demonstrate our company values of Excellence, Integrity, Passion, and Accountability. If you are a motivated and experienced professional who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
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