Wine Director
2 months ago
Job Title: Wine Director
Job Summary:
The Wine Director will be responsible for curating, developing, and managing the wine program at Il Caminetto, a vibrant and contemporary dining room in the heart of Whistler's Village. This role requires a strong passion for wine and a commitment to delivering exceptional customer service.
Key Responsibilities:
- Oversee the day-to-day beverage operations of the restaurant
- Serve as an educator and inspirational leader to the front-of-house teams
- Prepare for and inspire staff to deliver a memorable beverage experience
- Display a passion for and about wine and the industry
- Deliver superior customer service through effective training and education
- Lead by example by delivering superior consistent customer service and hospitality
- Maximize resources and budget by maintaining and monitoring inventory and expenses
- Develop a strong rapport with agents and wineries
- Drive positive results and align with business goals
Requirements:
- Minimum 3 years' experience leading a premium food and beverage operation
- Holds a high-level, professionally recognized Sommelier certification from WSET, CMS, ISG or another valued equivalent
- Related university degree or a combination of education and experience
- Strong business acumen with a proven ability to provide insightful industry leading, best-in-class outcomes to perpetuate growth in a premium service environment
- Highly committed to a premium level of quality
- Skilled at developing and creating food and beverage experiences that drive customer satisfaction and loyalty
- Strong problem-solving skills, including the ability to analyze current business problems and implement recommended solutions
- A solutions-provider committed to a vision of service to create an ultimate guest experience
- Strong verbal and written English communication skills
- Superior conflict resolution skills, with the ability to relate professionally to all levels of staff, management, clientele, suppliers, and partners
- Excellent planning and organizational skills, including the ability to handle conflicting deadlines and prioritize multiple tasks
- Comfortable with dealing with media, public speaking, and VIP guests
- Flexibility to work evenings, weekends, and holidays
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