Senior Employee Housing Coordinator

1 month ago


Whistler, British Columbia, Canada Vail Resorts Full time

Craft an Unforgettable Experience

Embrace the opportunity to work and enjoy life in the mountains. Whether you're experiencing snow for the first time or have been skiing since childhood, becoming part of our organization allows you to explore (or re-explore) your love for the outdoors while forging lasting relationships with colleagues and guests from across the globe.

With over 40 resorts spanning three continents, you can engage with our organization for a season or choose to build a long-term career. From the outset, you will benefit from some of the most competitive compensation packages in the industry, complimentary Epic pass(es) along with free ski and snowboard lessons, a 40% discount on retail purchases, opportunities for growth through Epic Service - our premier training and development program, and wellness benefits to support your success.

Employee Benefits

  • Ski/Mountain Perks: Complimentary passes for employees, discounted lift tickets for friends and family, and free ski lessons.
  • Additional employee discounts on accommodations, dining, equipment, and mountain transportation.
  • Retirement Savings Plan Options (after 12 months or 2000 cumulative hours of service).
  • Employee Assistance Program.
  • Comprehensive training and professional development opportunities.
  • Referral Program.

Full-time positions are eligible for the aforementioned benefits, plus:

  • Health Insurance: Medical, Dental, and Vision plans (for eligible seasonal employees after working 500 hours).
  • Complimentary ski passes for dependents.
  • Critical Illness and Accident insurance plans.

Position Overview

The Senior Housing Coordinator collaborates with various stakeholders to foster an Experience of a Lifetime for employee residents. This includes establishing a safe, inclusive, vibrant, and affordable housing environment that adheres to all regulatory standards. This role is pivotal in cultivating a welcoming culture, serving as a resource for residents throughout their journey, and ensuring all necessary legal documentation is completed.

Key Responsibilities:

  • Serve as the housing concierge for residents, ensuring exceptional guest service.
  • Oversee the completion of resident license agreements, legal documents, and related move-in/move-out paperwork.
  • Collaborate with the housing team to ensure all information is accurate and complete within the housing management system.
  • Assist with daily operations, including data entry, file management, and mail distribution.
  • Communicate effectively with cleaning and maintenance teams.
  • Facilitate communication with residents, management, and external partners.
  • Respond promptly and effectively to all inquiries and concerns, escalating issues as necessary.
  • Foster a welcoming and supportive atmosphere for employee residents.
  • Enhance the experience for residents and housing staff while promoting the seasonal Employee Value Proposition.
  • Support employee wellness initiatives within Employee Housing, ensuring alignment with company objectives.
  • Implement standardized best practices in support of the overarching Housing strategy.
  • Develop a safe, enjoyable, and diverse housing culture that contributes to an unforgettable employee experience.
  • Perform additional tasks as assigned.

Qualifications:

  • High School Diploma.
  • Minimum of 1 year of experience in a guest service-related role.
  • Exceptional guest service and multitasking skills.
  • Strong communication and organizational abilities.
  • Attention to detail.
  • Proficient in computer applications, particularly Word, Excel, and Teams.
  • Experience with housing management software preferred.
  • Background in data management.
  • Experience in software system maintenance and training is a plus.
  • Strong written and verbal communication skills in English.
  • Able to lift 11-25 lbs.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.



  • Whistler, British Columbia, Canada Vail Resorts Full time

    Crafting Exceptional Living Experiences Embrace the opportunity to work in a breathtaking mountain environment. Whether you are new to winter sports or have a lifelong passion for the outdoors, this role allows you to foster a love for nature while establishing meaningful relationships with colleagues and guests from diverse backgrounds. With a global...


  • Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Housing Coordinator Join our team as a Housing Coordinator and create an unforgettable experience for our employee residents. As a key member of our housing team, you will be responsible for ensuring a safe, inclusive, and vibrant living environment that meets the needs of our residents. About the Role Act as a housing concierge for residents, providing...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Craft an Unforgettable ExperienceEmbrace the opportunity to work and enjoy life in the mountains. Whether you are experiencing snow for the first time or have grown up on the slopes, being part of our organization allows you to explore (or re-explore) a love for the outdoors while forming lasting relationships with colleagues and guests from around the...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Create Your Experience of a Lifetime Embrace the opportunity to work in a stunning mountain environment. Whether you are new to winter sports or have a lifelong passion for the outdoors, being part of our organization allows you to cultivate your love for nature while forming lasting relationships with colleagues and guests from around the globe. With...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Craft an Unforgettable Experience Embrace the opportunity to work and thrive in a mountainous environment. Whether you are experiencing snow for the first time or have grown up on the slopes, being part of our organization allows you to explore (or re-explore) a love for the outdoors while forging lasting relationships with colleagues and guests from...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Craft an Unforgettable ExperienceEmbrace the opportunity to work in a breathtaking mountain environment. Whether you are experiencing snow for the first time or have spent your life on the slopes, becoming part of our organization allows you to explore a passion for the outdoors while forging lasting relationships with colleagues and guests from around the...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Experience the Ultimate in Employee HousingVail Resorts is seeking a highly skilled and dedicated Senior Housing Coordinator to join our team. As a key member of our housing team, you will be responsible for creating a safe, inclusive, and vibrant housing environment that meets the needs of our employee residents.Key Responsibilities:Act as a housing...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Experience the Ultimate in Employee HousingVail Resorts is seeking a highly skilled and dedicated Senior Housing Coordinator to join our team. As a key member of our housing team, you will be responsible for creating a safe, inclusive, and vibrant housing environment that meets the needs of our employee residents.Key Responsibilities:Act as a housing...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Experience the Ultimate in Employee WellnessAt Vail Resorts, we're committed to providing an unparalleled experience for our employees. As a Wellness Coordinator in our Employee Housing team, you'll play a vital role in creating a safe, inclusive, and vibrant living environment for our staff and residents.Key Responsibilities:Execute and support the Vail...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Experience the Ultimate in Employee WellnessAt Vail Resorts, we're committed to providing an unparalleled experience for our employees. As a Wellness Coordinator in our Employee Housing team, you'll play a vital role in creating a safe, inclusive, and vibrant living environment for our staff and residents.Key Responsibilities:Execute and support the Vail...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Experience the Ultimate in Employee HousingAt Vail Resorts, we're committed to creating an unforgettable experience for our employees. As a Housing Coordinator, you'll play a vital role in making this happen.Job SummaryThe Housing Coordinator is responsible for creating a safe, inclusive, and vibrant housing environment that meets the needs of our employee...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Experience the Ultimate in Employee HousingAt Vail Resorts, we're committed to creating an unforgettable experience for our employees. As a Housing Coordinator, you'll play a vital role in making this happen.Job SummaryThe Housing Coordinator is responsible for creating a safe, inclusive, and vibrant housing environment that meets the needs of our employee...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Job Summary:The Wellness Coordinator is a key member of the Vail Resorts Employee Housing team, responsible for executing the Wellness Strategy in alignment with the Wellness Manager and Wellness Supervisor. The team's mission is to support Employee Housing staff and residents in meeting current and future needs, providing an exceptional experience.Key...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Job Summary:The Wellness Coordinator is a key member of the Vail Resorts Employee Housing team, responsible for executing the Wellness Strategy in alignment with the Wellness Manager and Wellness Supervisor. The team's mission is to support Employee Housing staff and residents in meeting current and future needs, providing an exceptional experience.Key...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Job Summary:The Wellness Coordinator is a key member of the Vail Resorts Employee Housing team, responsible for executing the Wellness Strategy in alignment with the Wellness Manager and Wellness Supervisor. The team's mission is to support Employee Housing staff and residents in meeting current and future needs, providing an exceptional experience.Key...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Job Summary:The Wellness Coordinator is a key member of the Vail Resorts Employee Housing team, responsible for executing the Wellness Strategy in alignment with the Wellness Manager and Wellness Supervisor. The team's mission is to support Employee Housing staff and residents in meeting current and future needs, providing an exceptional experience.Key...

  • Housing Coordinator

    2 weeks ago


    Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Job SummaryThe Housing Coordinator is a key member of the Whistler Blackcomb team, responsible for creating a welcoming and inclusive housing environment for employee residents. This role involves partnering with various stakeholders to ensure a safe, vibrant, and affordable living space that meets all regulatory requirements.Key ResponsibilitiesAct as a...

  • Housing Coordinator

    2 weeks ago


    Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Job SummaryThe Housing Coordinator is a key member of the Whistler Blackcomb team, responsible for creating a welcoming and inclusive housing environment for employee residents. This role involves partnering with various stakeholders to ensure a safe, vibrant, and affordable living space that meets all regulatory requirements.Key ResponsibilitiesAct as a...

  • Housing Coordinator

    2 weeks ago


    Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Job SummaryThe Housing Coordinator is a key member of the Whistler Blackcomb team, responsible for creating a welcoming and inclusive housing environment for employee residents. This role involves partnering with various stakeholders to ensure a safe, vibrant, and affordable living space that meets all regulatory requirements.Key ResponsibilitiesAct as a...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Job Summary:The Wellness Coordinator is a key member of the Vail Resorts Employee Housing team, responsible for executing the Wellness Strategy in alignment with the Wellness Manager and Wellness Supervisor. The team's mission is to support Employee Housing staff and residents in meeting their current and future needs, providing an exceptional experience.Key...