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Service Desk Technician

2 months ago

High Level, Canada Tolko Industries Full time
Service Desk Technician

At Tolko Industries, we're seeking a skilled Service Desk Technician to join our team. As a champion of IT within the business unit, you'll build strong partnerships and deliver IT support and solutions that keep our business running.

Key Responsibilities:
  • Manage service requests for the business and manufacturing facilities
  • Provide Tier 1 support for Tolko standard applications and End User Computing standards
  • Receive, prioritize, document, and actively resolve end-user requests and escalate incidents when necessary
What We Offer:
  • A competitive salary range of $ to $ per year
  • An additional northern allowance on top of your base pay
  • Eligibility to participate in Tolko's bonus program
  • Competitive benefits and retirement plans
  • Relocation support, including community connections
  • Continued professional development through on-the-job and classroom training
  • A positive, innovative, and inclusive work environment
About the Role:

This is an exciting opportunity to join our largest sawmill in High Level, Alberta. Our High Level Lumber Division safely and sustainably produces forest products for customers around the world. If you thrive in a dynamic and challenging environment with opportunities for continuous growth and development, we encourage you to apply.

We value diversity at Tolko and know that experience and knowledge come in many forms. Even if you don't have all the qualifications above, please apply. We would love to hear your story and have you grow with us.