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Business Operations Manager
2 months ago
We are seeking a highly skilled and experienced Business Operations Manager to join our team at Atria Retirement Canada - Prince George Chateau. As a key member of our community, you will be responsible for managing the financial aspects of our operations, including accounting functions and business office management.
Key Responsibilities- Manage the collection and maintenance of resident data in our systems, including demographic and status changes, billing confirmations, and resident move-in contracts.
- Oversee the community's accounting finances, analyzing and verifying submitted expenditures and budgetary matters for community departments.
- Recruit, train, and develop assigned staff, ensuring they have the necessary skills and knowledge to excel in their roles.
- Manage and direct all accounts receivable and accounts payable functions of the community.
- Coordinate with the Executive Director and Human Resources Manager/Director on-site human resources and employment functions, including employee leaves, employment activities, and benefits administration.
- Participate in month-end close processes, preparing accruals and analyzing general ledger and monthly financials.
- Work with the Executive Director to prepare operational and financial variance reports.
- Provide training and orientation to new employees and ongoing training for current staff.
- Assist in sales processes by conducting inquiry tours and responding to general questions.
- Serve as the community's 'manager-on-duty' on a regular basis.
- Provide high levels of customer service in creating a first-class dining experience for residents.
- Use independent judgment and discretion to address and solve issues before they become problems or complaints.
- Ensure the business office meets Quality Enhancement standards at all times.
- Degree or diploma in Accounting, Business, Finance, or a related field, or an equivalent combination of education and experience.
- Working knowledge of provincial employment standards practices.
- Three or more years' work experience in business office management.
- Demonstrated ability to use independent judgment and discretion to make decisions designed to achieve Company expectations and goals.
- Ability to perform or learn budget analysis and variance reporting.
- Proficient in using Microsoft Office and ability to operate standard office equipment.
- Position may require driving responsibilities.
Atria Retirement Canada - Prince George Chateau offers a competitive compensation package, including benefits, retirement savings plan, and tuition reimbursement. We are committed to providing a supportive environment that promotes a healthy work-life balance and advancement opportunities.
