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Assistant Manager

2 months ago

New Westminster, British Columbia, Canada Fast Cell Repair Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Fast Cell Repair Ltd. As a key member of our retail team, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store is always well-stocked and organized.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales staff, ensuring that they are meeting their sales targets and providing excellent customer service.
    • Train and develop sales staff to improve their skills and knowledge.
    • Conduct performance evaluations and provide feedback to sales staff.
  • Store Operations
    • Oversee the daily operations of the retail store, including receiving and processing merchandise, managing inventory, and maintaining a clean and organized store environment.
    • Ensure that the store is always well-stocked and that merchandise is displayed in an attractive and appealing manner.
    • Monitor and control store expenses, including labor costs, inventory costs, and other expenses.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving customer complaints in a timely and professional manner.
    • Ensure that customers are satisfied with their purchases and that they have a positive shopping experience.
  • Reporting and Analysis
    • Prepare and submit regular reports on sales performance, inventory levels, and other key metrics.
    • Analyze sales data and inventory levels to identify trends and opportunities for improvement.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a retail management role.
  • Work Setting
    • Retail business environment.
  • Physical Capabilities
    • Ability to stand for extended periods and move around the store.
    • Ability to lift and carry merchandise as needed.
  • Personal Suitability
    • Accurate and detail-oriented.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and meet deadlines.