Medical Office Assistant
2 weeks ago
This position plays a vital role in supporting students in accessing Health & Counselling Services (HCS) at Simon Fraser University. As a member of the Medical Office Assistant team, you will provide exceptional customer care and connect students to services at HCS. Your empathetic and compassionate approach will ensure that students feel valued and supported.
Key Responsibilities- Provide front-line support to students, responding to their needs and circumstances with empathy and compassion.
- Ensure the smooth operation of HCS clinics, providing support services to clinical staff.
- Collaborate with the MOA team to maintain a well-functioning team environment, sharing work duties and responsibilities.
- Develop strong relationships with students, staff, and faculty, promoting a positive and inclusive work environment.
- High school graduation and one year of post-secondary education or formal equivalent, including Microsoft Word, electronic health record system training, and some Microsoft Excel experience.
- Medical Office Assistant Certificate and 2 years of experience, or an equivalent combination of formal education and experience.
- Ability to work with vulnerable populations, respond to emotional concerns, and maintain confidentiality of patient/client information.
As a temporary employee with CUPE Local 3338, you will receive:
- An additional 14% pay in lieu of benefits.
- After 4 consecutive months in the position, pay in lieu of benefits is increased to 20%.
- Hybrid-work program for eligible positions.
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose is to create and connect knowledge, learning, and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging, and community in all that we do.
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